What Are The Best Top-Rated Best Virtual Receptionist Services thumbnail

What Are The Best Top-Rated Best Virtual Receptionist Services

Published Jul 04, 24
5 min read


The solution supplied by OfficeHQ is professional. The backend system is intuitive and caters to our company requirement for overflow telephone calls. I would certainly recommend any tiny business looking for an online reception to think about the solution used by OfficeHQ.

As a local business, every brand-new company lead counts. In operation OfficeHQ, we're positive that not one of our valuable leads will be missed out on despite the time of day. We like the flexible solution offering and locate it to be an economical means to use 24/7 function to our clients.

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Would recommend them to others. We have actually partnered with OfficeHQ to offer our customers pleasant receptionists to manage our telephone calls when our team are busy, as a genuine person is a lot better to speak with than voicemail we locate! We use their service for particular task sales lines, the workplace line and mobiles when we remain in meetings or onsite predominantly.

They happily and properly dealt with several of my telephone calls when we were a little short-staffed. We have actually been making use of OfficeHQ for a number of years now. In our capability of a wellness care company, having all unanswered calls got as messages in real-time as emails is vital.

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Very tailored, adaptable to match our service needs. Well worth it! In the start-up phase for my legislation technique, I chose a virtual reception solution to avoid the overheads of a full-time receptionist. There was some first apprehension around whether the configuration would be smooth and whether a high standard of call experience for my customers can be preserved, yet it's been fine.

OfficeHQ have actually made a massively positive difference to our business for the past 18 months. They likewise give your business with a telephone number and are fantastic for legimitising virtual/online businesses (and certainly others also). I highly advise them need to you require a part-time function source. As a tiny and active group, we don't have capability to take care of new lead telephone call on a regular basis.

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Telephone calls are addressed by friendly, well-spoken online assistants and we obtain punctual e-mails consisting of the new telephone call details. Fantastic firm to manage. The configuration with Markus was impressive and extremely specialist. Has actually been extremely convenient for our small company particularly with staff taking leave or when they are off ill.

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Our organization runs a very active telephone call centre and we make use of OfficeHQ for call centre overflow to take those phone calls we're incapable to promptly manage. We have actually discovered the solution to be absolutely smooth with all phone calls being responded to on a very timely basis with instant messaging and real-time reporting.

The process of establishing up our firms was so very easy and the customer service is amazing. Having used your solution continually for 15 years (since 2007), OfficeHQ has really set the benchmark for this industry.

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Thank you for the years and years of quality solution you have actually provided my business. 100% advised a fantastic service and super-friendly personnel.

Customers often qualify our service by calling us before they book, so it is sales crucial that our phone is always responded to skillfully and quickly. OfficeHQ does that for us when we are remote to the workplace.

That ultimately never happened, as the solution from the operatives in this firm have been so good that they have essentially entered into the FireCrunch group. The virtually instantaneous relay of customer telephone calls by e-mail and text to our area operatives enables us to respond to client enquiries promptly, plus the form system developed enables straight packing to the FireCrunch CRM with no manual transfer called for by FireCrunch.

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I engaged with OfficeHQ when I started my specialist solutions firm in March 2008. I can be anywhere in the world and be positive an actual individual would certainly be there to take a phone call from a customer.

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I very suggest OfficeHQ. As I move right into retired life, I am extremely thankful for the support from the group at OfficeHQ.

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We have been making use of OfficeHQ for over ten years and it's such an incentive to be without staffing frustrations, such as when they call sick. With OfficeHQ as component of our team, there is always somebody offered to answer phone calls. OfficeHQ makes certain contact us to HR National are responded to 24-hour a day, 365 days a year.

I have been very pleased with their service over the past 18 months. We are a really busy real estate company who calls for fast and efficient service for every one of our calls. From taking building enquiries, to giving details regarding "open for inspections" to purchasers, OfficeHQ has had us covered.

Highly advise this service! OfficeHQ offers us the capability to do what we do best, both in the center and off-site. We're ensured in knowing we'll never miss an important call or possible appointment, all for a fraction of the expense of having our very own receptionist. I have lately opened up a brand-new physio facility and the group at OfficeHQ have actually been absolutely nothing however excellent to handle.

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I extremely advise their services! I can not rank OfficeHQ and their service highly enough. Exceptionally pleasant, professional and simple to interact with on the move. We have been functioning with OfficeHQ for over 8 years. We just enjoy their service. It has actually been the ideal monetary service choice we have actually made! We save 93% of a receptionist wage annually! We are no more disrupted with calls, customers' details are taken precisely after that you can pick email or SMS notice.

This is the excellent way to systemise your service so you can proceed with what you do best in your service. We are raving fans! Well done OfficeHQ, we would be lost without you! Quit Sound Windows has been utilizing OfficeHQ for several years. It provides us with the comfort that our clients will certainly always be speaking to a person, not a machine.